Strategic insights for informed decisions
As the leading market intelligence platform for foodservice vendors and suppliers, Brizo FoodMetrics tracks the digital footprint of the foodservice industry, including 1.1K+ in-use technologies across 2.1M+ establishment profiles.
Brizo’s rich technographic data covers everything from delivery marketplaces to reservation platforms to POS systems. From chains to independents, Brizo offers unmatched visibility into the entire foodservice industry, enabling businesses to:
- Calculate their total addressable market
- Review the competitive landscape
- Sell more efficiently and effectively
- Adapt swiftly to market changes
Learn how your restaurant tech business can leverage Brizo FoodMetrics.
Tech trends to watch in 2024
In a fast-moving industry, these are some of the key areas shaping the 2024 restaurant technology narrative.
- Digital Kiosks: As labor costs rise, the foodservice industry has hit an inflection point with kiosk adoption. In-store ordering via digital kiosks has exploded thanks to advances in consumer usage, UI design, and hardware development. Kiosks have become especially prominent across QSRs: Shake Shack now attributes over half of its in-store orders to kiosks.
- AI Advancements: More than just a buzzword, AI is quickly permeating all segments of restaurant technology. Voice AI is one of the fastest-growing tools for optimizing restaurant operations, with practical applications ranging from drive-thrus to employee training.
- Dynamic Pricing: Having made big headlines in early 2024, dynamic pricing is a hot topic. With the right execution, says startup JUICER, dynamic pricing has the potential to benefit operators and customers alike with “data-driven happy hours.”
- Flying Food: It’s a bird! It’s a plane! It’s a…food delivery drone? That’s right: in addition to the hospitality robots already supporting staff on the restaurant floor, some brands are now testing robotics off the premises, from autonomous vehicles to delivery drones.
- Delivery Partnerships: Previous years saw significant consolidation of delivery marketplaces. In 2024, we’re witnessing unprecedented partnerships between the industry’s largest players, from Uber Eats and InstaCart to GrubHub and Amazon. Who will announce the next big collaboration?
Download the full Map
The 2024 Brizo Restaurant Tech Map brings together our extensive market research and technologies already tracked by Brizo FoodMetrics. It provides a comprehensive (though not exhaustive) overview of today’s leading restaurant technology innovators.
We approached this exercise by:
- Identifying companies serving US & Canadian foodservice markets
- Capturing companies ranked and mentioned online
- Analyzing in-use technologies via Brizo FoodMetrics
- Categorizing companies by their core offerings
Is your company not on the list?
Brizo’s Restaurant Tech Map is always expanding.