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7 Ways Restaurant Technology Is Transforming the Industry

7 Ways Restaurant Technology Is Transforming the Industry

According to the National Restaurant Association, 76% of restaurant operators believe that adopting restaurant technology gives them a competitive edge, yet many recognize the potential to do more. 

In this blog, explore how cutting-edge technologies are revolutionizing the restaurant industry and how Brizo FoodMetrics can help you stay ahead.

What is Restaurant Technology?

Restaurant technology encompasses digital tools and systems designed to enhance restaurant operations. Examples include online ordering systems, reservation apps, digital payment methods, and kitchen automation.

Old Way vs. New Way:

Brizo FoodMetrics offers detailed profiles of restaurants, including their use of various technologies, helping businesses target the right audience with precision. Stay competitive in the fast-paced food industry by adopting these advanced technologies.
restaurant technology

7 Ways Restaurant Technology is Changing the Industry

1. Online Ordering Systems

Online ordering has revolutionized how customers interact with restaurants. It’s convenient and quick. Customers love it because they can order food with a few taps on their phones.

Restaurants benefit, too. They can handle more orders without overloading staff. Many customers now prefer using apps for their orders. For example, 7 in 10 limited-service customers and 8 in 10 delivery customers say they use smartphone apps for ordering.

With Brizo FoodMetrics, you can identify which restaurants use these ordering systems. You can filter data by location, cuisine, and even specific menu items, ensuring you reach the right audience for your products or services.

restaurant tech

2. Digital Payment Solutions

Digital payment solutions like Apple Pay and Google Wallet make transactions fast and secure. No more waiting for change or dealing with cash. This technology also helps reduce transaction errors, making it a win-win for both customers and restaurants.

Brizo FoodMetrics provides detailed profiles of restaurants, including their payment systems, helping tech companies identify potential partners.

3. Tabletop Tablets

Tabletop tablets are becoming popular in full-service restaurants. These devices allow customers to browse the digital menu, place orders, and pay right from their table. This speeds up service and enhances the dining experience.

According to the NRA, most full-service customers would use this technology if available. It also helps restaurants turn tables faster, increasing their revenue.

Using Brizo’s comprehensive data, you can see which restaurants are adopting this technology and target them effectively.

4. Kitchen Automation

Kitchen automation systems improve efficiency and consistency. Automated cooking devices, smart ovens, and inventory management systems reduce the workload for kitchen staff.

These technologies ensure that food is always prepared to the same high standard, reducing waste and increasing customer satisfaction.

Brizo FoodMetrics helps you understand which restaurants are using kitchen automation. This allows you to tailor your products or services to meet their specific needs.

5. Customer Relationship Management (CRM) Systems

CRM systems help restaurants understand their customers better. They collect data on customer preferences, order history, and feedback. This information allows restaurants to tailor their services to meet customer needs.

For example, if a restaurant knows a customer’s favorite dish, they can offer personalized promotions.

Brizo’s data includes details on the CRM systems used by restaurants, helping you identify potential leads and target them with precision.

6. Reservation Management

Online reservation systems streamline the booking process. Customers can book tables in advance, reducing wait times. Restaurants can manage their seating more efficiently and reduce no-shows with automated reminders. This technology helps improve the overall dining experience, making it smoother for both customers and staff.

With Brizo FoodMetrics, you can access detailed profiles of restaurants, including their reservation systems. This data is invaluable for distributors and manufacturers looking to partner with restaurants that prioritize customer convenience.

7. Social Media Integration

Integrating social media into restaurant operations boosts marketing efforts. Restaurants can engage with customers, promote new dishes, and handle feedback through social media platforms.

Brizo FoodMetrics offers insights into a restaurant’s social media presence, helping you identify which establishments are active online and how they interact with their customers. This information is valuable for food & beverage distributors and manufacturers aiming to market their products effectively.

Conclusion

Restaurant technology is transforming the foodservice industry, from online ordering to kitchen automation. By embracing these innovations, restaurants can improve efficiency and enhance customer experience.

Brizo FoodMetrics helps you gain a competitive edge, optimize operations, and increase sales productivity. We’re more than just a restaurant database. We help you make better decisions, improve market visibility, and grow your business. Want to get more detailed insights? Sign up for Brizo FoodMetrics.